Company profile

TIMES GLOBAL SHOPPING CO., LIMITED is a limited company incorporated in Hong Kong. We operate the consumer brand Times Cross-border Mall, covering online retail, cross-border merchandise, channel coordination and digital operations, serving shoppers through the official site, mall, mini programs and authorised channels, and working with brands and partners.

Chinese legal name
時代環球購有限公司
English legal name
TIMES GLOBAL SHOPPING CO., LIMITED
Company number
80740678
Operated brand
Times Cross-border Mall / 时代跨境商城
Registered address
UNIT 9, 1/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONG
Support email
contact@tsgaitech.com
Support phone
089836692643
Hours
Monday–Friday 09:00–18:00 (Hong Kong time)

Legal entity and brand

The consumer brand is Times Cross-border Mall. Legal, privacy, account and commercial matters remain the responsibility of TIMES GLOBAL SHOPPING CO., LIMITED.

Business and services

We provide a full digital-commerce offering: product presentation and purchasing, order and fulfilment coordination, customer support, and the websites, commerce systems and operations that underpin those services. Mini programs and authorised marketplace stores form part of our official channels.

Customer support

Reach us via support in official channels, the contact form, contact@tsgaitech.com or 089836692643. We reply on Hong Kong business days and can handle order, privacy-rights and account-deletion requests.

Compliance and trust

We value accurate product descriptions, intellectual property, user privacy and account security. The privacy policy and terms are published on this website.

Contact and verification

Please rely on the legal name, address, email and phone published on this site. If you receive a promotion or payment request from another channel, contact us before you pay.